Hotel Industry Sets Out New Coronavirus Safety Guidelines

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As states begin to ease up on stay-at-home restrictions, hotels around the country are preparing for travelers amid the coronavirus pandemic as travelers worry about safety.

In response, the American Hotel & Lodging Association (AHLA) unveiled its “Safe Stay Guidelines” in partnership with major brands like Wyndham, Hilton, Marriott, and Best Western that outlines cleanliness.

“It’s really an effort to make sure that no matter if you’re staying at an extended-stay economy hotel or you’re staying at the nicest luxury resort, that there will be, at a minimum, common standards across the entire industry,” Chip Rogers, AHLA president, and CEO, told USA TODAY.

The report outlines general hotel procedures meant to protect employees and guests.

Here’s a list of some the procedures:

  • Hand-washing and hand sanitizer use; dispensers, when possible, should be at major employee and guest entrances and contact spots such as lobby reception and employee entrances.
  • Signs reminding employees and guests how to wear, handle and throw away masks.
  • A major boost in cleaning practices, with places like hotel guest elevators, front desk check-in stations, and public bathrooms cleaned frequently.
  • A request that housekeepers not enter a guest room during a stay unless asked to by guest, or otherwise adhere to established safety protocols.
  • For guests: Physical distancing of at least 6 feet from other groups of travelers.
  • For employees: Physical distancing in dining rooms, training classrooms and more; front desk agents should use every other workstation.
  • Contactless check-in encouraged when possible.

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