
Hyatt Regency Jacksonville Riverfront, a modern and sophisticated hotel located in the heart of downtown on the St. Johns River next to the scenic Main Street Bridge, announces the promotion of Josh Hoce to Director of Group Sales. In his new role, Hoce will focus on securing large group bookings while mentoring his team and driving innovative business strategies.
“I am thrilled to continue my career at Hyatt Regency Jacksonville Riverfront as Director of Group Sales,” said Hoce. “I look forward to expanding my role to support the success of this incredible property and our amazing team, while helping to drive future group business and showcase our vibrant location in Downtown Jacksonville.”
With nearly 20 years of experience working in sales and hospitality, Hoce has excelled in management and leadership roles throughout his career. Originally from Chapin, South Carolina, a small town outside Columbia and the capital of Lake Murray, Hoce’s passion for hospitality stems from growing up in an environment where Southern hospitality was a way of life.
In 2009, Hoce moved to Jacksonville and began working with SMG | Worldwide Entertainment & Convention Venue Management. In that role, he conducted sales tours, responded to RFPs, planned and managed large-scale events, and served as the Event Manager on Duty at EverBank Stadium during NFL games. He then advanced to roles such as National Sales Manager of Renaissance World Golf Village Resort in St. Augustine and National Account Manager with Visit Jacksonville, where he managed key markets such as medical, corporate and associations throughout the Mid-Atlantic, Northeast, West Coast, and Canada.
In 2018, Hoce joined Hyatt Regency Jacksonville Riverfront as Associate Director of Sales where he saw great success ensuring group business at the property, even finding unique ways to host groups in a “bubble” style setting during the COVID-19 pandemic, which allowed the hotel to remain open and fully-operational. He continued to see success throughout the years, and in fact, increased his quota by 142 percent in 2023 alone.
In his new role as Director of Group Sales, Hoce’s primary responsibilities include leading the sales team, mentoring team members, and developing strategic initiatives to achieve and surpass group and leisure travel revenue goals. He aims to support the team in building genuine client relationships ensuring that groups have seamless experiences from the initial proposal to the final billing process. Hoce will also increase his involvement in site visits and continue to foster strong connections with groups nationwide.
“As Director of Group Sales, my goals is to maintain and exceed our track record of success,” said Hoce. “I am dedicated to helping my team achieve their revenue targets while continuously finding new ways to ensure our guests have the most successful and memorable experiences possible.”
Hoce is a graduate of the University of South Carolina, where he earned a degree in Sports & Entertainment Management from the College of Hospitality, Retal, and Sports Management. He credits his growth and achievements to the unwavering support of his wife, Jenna Hoce, and their four children, Coleman, Valli, Holden. and Drummond.
For more information or to book a stay at Hyatt Regency Jacksonville, please visit hyattregencyjacksonville.com, or call (904) 588-1234.
About Hyatt Regency Jacksonville
Situated in the heart of downtown Jacksonville Riverfront, right next to the Main Street Bridge, Hyatt Regency Jacksonville is a premier downtown getaway in Northeast Florida. The hotel features 951 spacious guestrooms and luxury suites providing sweeping views of the city. Guests can enjoy a rooftop pool and 24-hour StayFit gym that provide aerial views of downtown. On-site restaurants include five-course dining at Morton’s The Steakhouse, fresh seafood and southern-inspired dishes at SHOR Seafood Grill, craft cocktails and gourmet snacks at TAVERN, and grab-and-go options at the 24-hour Market. Guests have easy access to world-class museums, theaters, and national sporting events at the Everbank Field. For more information, please visit hyattregencyjacksonville.com, or call (904) 588-1234.
About Hyatt Regency
The Hyatt Regency brand prides itself on connecting travelers to who and what matters most to them. More than 175 conveniently located Hyatt Regency urban and resort locations in over 30 countries around the world serve as the go-to gathering space for every occasion – from efficient business meetings to memorable family vacations. The brand offers a one-stop experience that puts everything guests need right at their fingertips. Hyatt Regency hotels and resorts offer a full range of services and amenities, including the space to work, engage or relax; notable culinary experiences; technology-enabled ways to collaborate; and expert event planners who can take care of every detail. For more information, please visit hyattregency.com. Follow @HyattRegency on Facebook, Twitter and Instagram, and tag photos with #AtHyattRegency.
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