City of Jacksonville Reopens Home Roof Rehabilitation program

The City of Jacksonville Neighborhoods Department, Housing and Community Development Division, is proud to reopen its Home Roof Rehabilitation Program. The initiative is funded with $955,000 from the City of Jacksonville General Fund as part of the task force programs recommended by Mayor Donna Deegan’s transition committees and passed by the City Council in December.

So far, the program has helped 31 families stay in their homes: 10 roofs have been completed, 9 roofs are in progress, and 12 families are going through the application process. In total, the program is expected to replace roofs on 80 homes.

Applications for the Home Roof Rehabilitation Program will be reopened and available to citizens of Jacksonville/Duval County starting on Thursday, May 30, 2024.

Applicants must be the owner and occupant of the property to be rehabilitated and they must be current on their mortgage and property taxes. Proof of insurance letter or an insurance company roof exclusion notice demanding roof replacement or repairs MUST also be provided.

Applicants must have a gross annual household income at or below eighty percent (80%) of the area median income (AMI) for Jacksonville, adjusted for household size, as published by U.S. HUD. This includes all income for all household members.

Household size

1

Household size

2

Household size

3

Household size

4

Household size

5

Household size

6

Household size

7

Household size

8

80% AMI

$54,500

$62,300

$70,100

$77,850

$84,100

$90,350

$96,550

$102,800

The program is designed to help individuals and families fund replacement of their home’s roof for the purpose of retaining homeowners’ insurance to remain in compliance with mortgage requirements.  Eligible properties are owner-occupied, single-family homes (one to four units), and manufactured modular homes. Mobile homes are not eligible.

Eligible rehabilitation activities include roof replacement only; shingle and/or modified bitumen. The maximum amount available for each home is $14,999. NOTE: If the roof replacement exceeds the maximum assistance amount, the homeowner may elect to pay the overage.

The City’s financial assistance will be provided in the form of a deferred payment loan, at zero (0%) interest, for a term up to five (5) years.  No monthly payments will be due, and the loan balance will decrease on a pro-rated basis annually for the mortgage term if the property remains the applicant’s primary residence.

Applicants can apply by phone or online beginning on Thursday, May 30, 2024. All applications must be made by phone or on the MyJax portal. The program will be closed once the maximum number of applications is received.

Log on to MyJax @ https://myjax.custhelp.com/

Or call: (904) 255-CITY (2489) from 9:00AM to 4:00PM, Monday-Friday. Ask for the Home Roof program.

 About the City of Jacksonville 

The City of Jacksonville is the largest city by land mass in the contiguous United States, serving nearly one million residents. City of Jacksonville leadership includes Mayor Donna Deegan and a 19-member City Council led by President Ron Salem. To learn more, visit jacksonville.gov. 

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